You can access your website's visitor stats via webmail through the client portal
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Log into the client portal: https://www.onlinecandidate.com/clients/clientarea.php
- Click the the blue Services Box, The View All link in Your Active Products/Services, or you can click the link of the domain shown in the Your Active Products/Services box
- Click the blue edit icon.
- Scroll down to the bottom of the page:
- Click Metrics
- Click the AWSTATS icon for sites not using SSL sercurity (Https) and the AWSTATS(SSL) icon for sites using SSL sercurity (Https)
Read more about the SSL Security Certificate feature Online Candidate provides.
Glossary
Unique Visitor:
A unique visitor is a person or computer (host) that has made at least 1 hit on 1 page of your web site during the current period shown by the report. If this user makes several visits during this period, it is counted only once. Visitors are tracked by IP address, so if multiple users are accessing your site from the same IP (such as a home or office network), they will be counted as a single unique visitor.
The period shown by AWStats reports is by default the current month.
However if you use AWStats as a CGI you can click on the "year" link to have a report for all the year. In such a report, period is a full year, so Unique Visitors are number of hosts that have made at least 1 hit on 1 page of your web site during the year.
Visits:
Number of visits made by all visitors.
Think "session" here, say a unique IP accesses a page, and then requests three other pages within an hour. All of the "pages" are included in the visit, therefore you should expect multiple pages per visit and multiple visits per unique visitor (assuming that some of the unique IPs are logged with more than an hour between requests)
Pages:
The number of "pages" viewed by visitors. Pages are usually HTML, PHP or ASP files, not images or other files requested as a result of loading a "Page" (like js,css... files). Files listed in the NotPageList config parameter (and match an entry of OnlyFiles config parameter if used) are not counted as "Pages".
Hits:
Any files requested from the server (including files that are "Pages") except those that match the SkipFiles config parameter.
Bandwidth:
Total number of bytes for pages, images and files downloaded by web browsing.
Note 1: Of course, this number includes only traffic for web only (or mail only, or ftp only depending on value of LogType).
Note 2: This number does not include technical header data size used inside the HTTP or HTTPS protocol or by protocols at a lower level (TCP, IP...).
Because of two previous notes, this number is often lower than bandwith reported by your provider (your provider counts in most cases bandwitdh at a lower level and includes all IP and UDP traffic).
Entry Page:
First page viewed by a visitor during its visit.
Note: When a visit started at end of month to end at beginning of next month, you might have an Entry page for the month report and no Exit pages.
That's why Entry pages can be different than Exit pages.
Exit Page:
Last page viewed by a visitor during its visit.
Note: When a visit started at end of month to end at beginning of next month, you might have an Entry page for the month report and no Exit pages.
That's why Entry pages can be different than Exit pages.
Session Duration:
The time a visitor spent on your site for each visit.
Some Visits durations are 'unknown' because they can't always be calculated. This is the major reason for this:
- Visit was not finished when 'update' occured.
- Visit started the last hour (after 23:00) of the last day of a month (A technical reason prevents AWStats from calculating duration of such sessions).
NOTE: For more accurate Analytics and the ability to better track visitor traffic and conversions, sign up for Google Analytics at: https://www.google.com/analytics/
Google Analytics and Account setup can also be ordered as a Website Addon Service.
